Please note that DPD's Lost in Transit claim procedure can take up to 21 days to complete. *Insured Delivery is subject to customer submitting a DPD Lost in Transit claim via GAME customer services and DPD validating such claim, Insured Delivery entitles customer to either Ī) a free of charge replacement console, and a partial refund of £50 to the original method of payment orī) a full refund of the price paid for the console ordered and the £19.99 delivery charge (payable to original method of payment), together with £50 compensation (payable at customer’s choice, either by BACS, Cheque or onto a GAME Gift card). Digital purchases are excluded from the total order value for tracked courier services.Whilst we will do everything we can to meet the delivery times above, there may be factors outside of our control and we cannot guarantee delivery within this timeframe.Orders placed after 7pm Friday to 7pm Sunday will be dispatched Sunday.Order up to 7pm for next day delivery Sunday to Friday.PlayStation 5 and Xbox Series X | S, Nintendo Switch and VR (Pay online, delivered to store, plus receive a £5 voucher to spend in store when you collect) Console Orders For Playstation 5, Xbox Series X|S, Nintendo Switch and VR